Shipping Policy

Shipping Policy for all products

  1. Items booked through slice and cube website will be dispatched by the company on the same day of booking asper the available and selected slots by the customer. But option for previous booking is also available for a future delivery of preferred items.
  2. FREE shipping is available on all orders based on the cart value criteria mentioned on the checkout page. A shipping charge of Rs. 59/- onwards will be applicable on all orders. 
  3. For orders with cash on delivery (COD) payment, an additional charge of Rs. 50/- will be applicable irrespective of the order value.
  4. Shipping coverage areas are limited to the areas covered by Slice and Cube channel partner.

 

Return Policy

  1. Event where an incorrect product has been delivered. 
  2. Returns shall be accepted only in the following conditions:
    1. An incorrect item has been delivered;
    2. Return has been requested within 30 minutes of receiving the order by calling to 9019359279 and writing to us at cs@sliceandcube.com;
    3. The product packet is sealed and unopened, the product is unused, and the packaging is intact and untempered; and
    4. Our customer support team has validated that the product received is different from the product order, through communication over e-mail or phone.
  3. If a return is approved, a return pick up shall be initiated and the correct product shall be delivered. 
  4. In case the product to be returned came with any free items, such free items must also be returned along with the product.
  5. No refund shall be provided.

 

Exchange Policy

  1. While due care is taken to ensure customers receive the products in the right condition, product may be exchanged in case of any defect or damage. 
  2. Exchanges shall be accepted only in the following conditions:
    1. There is a tangible defect or damage in the product, as delivered to the customer;
    2. Return has been requested within 30 minutes of receiving the order by writing to us at  cs@sliceandcube.com ;
    3. Our customer support team has validated that there is a defect/damage, through communication over e-mail or phone.
  3. If an exchange is approved, shipment of replacement product shall be initiated. Return pickup may also be initiated. 
  4. No refund shall be provided.

Cancellation Policy

  1. Orders may be canceled and fully refunded only before the shipment has been dispatched. 
  2. Cancellation requests received within 10 minutes of placing the order are normally processed, but if the order has already been shipped it cannot be canceled. 
  3. Cancellation requests may be sent at 9019359279 and writing to us at cs@sliceandcube.com .
  4. Refund for canceled orders shall be processed to the original mode of payment within 4 to 5 working days.